Welcome

To use this guide, click any icon or title from the list on the left. Or click Next in the blue bar above.

SameDay Courier menus on the homepage (some people have fewer options). Click on the gray tabs for more information

For a quick tour of the SameDay online booking window, click here.

BOOKING menu

If you make courier bookings, this menu is for you - see how to book from scratch or use saved quotes.

MY PROFILE menu

Everyone has a MY PROFILE menu... use it to speed up the booking process by setting up sender details, card details and addresses. It also allows you to make repeat bookings, create re-usable bookings and view all your bookings.

REPORTS menu

If you have access to the REPORTS screen, you can track account usage and run reports.

ADMIN menu

If you are a new administrator take a one-stop overview of the system. Want to know about groups? Click here for a diagram.

•	Do you want a high-level task flows on how to look after accounts? Go to administration tasks.

•	Do you need background information and definitions? Go to Concepts.

•	For look-up tables of fields and buttons for complex screens, go to Reference.

•	You may find tips on solving common, day-to-day issues in the FAQs.

Feedback

Your comments are welcome. Contact your account manager to send us feedback on the SameDay online booking system and suggestions for this guide.