Like Sender Details, the credit/debit cards that you set up in MY PROFILE are available for use in any booking you make (providing the account allows card payments).
Before you start
| 1. | Collect all the card information including the cardholders' names, billing addresses and expiry dates. |
| 2. | The screen is associated with your user profile, not an account .... the account that is displayed in the account navigator has no effect on the data. |
Actions
| 2. | In the panel, select the (the fields and dropdown lists in the panel may vary depending on the card). |
Once you pick a card, all the fields in the panel are mandatory.
| 3. | Complete ALL the related card details. |
| a) | If you know the address, type in the If not, go to the next step. |
| o | Type the building name or house number and the road into the field. |
| o | Highlight the radio button for the matching address and click Select. |
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Validating an address allows us to confirm the booking and map the address to GPS co-ordinates for our couriers. Entries in your Address Books only have to be validated once.
Occasionally, the system may not be able to validate an address; contact your service centre for assistance.
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| b) | If you don't know the postcode, click Postcode Unknown and fill in the mandatory fields. |
The name of the is optional, but we recommend that you include it. (It speeds up the search and produces a shorter list of potential matches.)
| i. | Find the matching address and click Select. |
Occasionally, the system may not be able to find the address you require; contact your service centre for assistance.
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| 5. | Click Save inside the panel. |
| 6. | If you have more cards, click Add Another Card and repeat the steps above. |
| 7. | When you have finished do one of: |
Save (save and stay on the same page) / Save & Close (save and leave the page) / Close (cancel the changes).
Related topics
Useful things you can do with MY PROFILE
