The SameDay online window

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Help PanelInformation icon tooltips - mouseover helpFavourites carousel (Booking screen only)BreadcrumbMENU tabsAccount navigator
The main components of a SameDay Courier window. Click the sections below for more information

The main components of a SameDay Courier window. Click the sections below for more information

       1   The Account Navigator

The First and Last Names of the person who is logged in - this information is always displayed.
The Client Number is not usually editable.
The Account Number affects the Booking screen.... bookings are always made against the selected account.
If you change the Account Number, the Account Name is updated as well.
You can click LiveChat to get in touch with CitySprint's Customer Services - we will try and get back to you immediately.
The Logout button is always in the top-right hand corner of the navigator.

       2   MENU tabs

All users have access to the following menus: HOME, MY PROFILE and HELP.
Depending on your group, you may also have access to other menus.
Use the menus in MY PROFILE to set up information for frequently used bookings and save retyping the same data.

       3   Breadcrumb trail

This is the sequence of menus that brought you to the current screen.

       4   Favourites carousel (Booking screen only)

The Favourites carousel can store up to 12 of your frequently used bookings:

Each button launches a Favourite booking (irrespective of the account number in the navigator). The button label is the name of the Favourite.
You can change the labels and the order of the buttons in MY PROFILE > View/Amend Favourite Bookings.

       5   Information icon tooltips (mouseover help)

Hover the mouse over the orange information icons to get tooltips and general guidance.

       6   Help panel

Displays context-sensitive help for any field on the screen when the cursor is inside the field (not checkboxes or buttons).
If you need to maximise the screen width to view more data, click Hide inside the Help panel.
Provides a contact number and may be customised with a company logo.

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