Searching and using wildcards

When you search the SameDay online booking system your group/account settings determine the results that you can View, Amend and/or Delete.

	The SameDay online booking system is case-sensitive.

You can usually run a Search in any of the following ways:

1.	You can leave all the fields blank and just click Search.

The system displays all the records to which you have access - this may take a few minutes.

2.	You can type just the initial letter(s)/number(s) into the relevant field(s) and click Search.

3.	You can type any part of the name/number into the field(s), including the * asterisk wildcard (see below) as appropriate, and then click Search.

4.	If you know it, you can type the exact name/number into any field(s) and click Search.

What is the asterisk wildcard?

When you want to search for a name/number, you can type part of it into any filter field(s) and use an * (asterisk wildcard) to substitute for zero or one or more than one characters (including space).

For example, if searching for Fidelity Insurance:

•	F* returns all records that begin with F including Fidelity Insurance.

•	Fid* returns all records that begin with Fid including Fidelity Insurance.

•	Insurance* returns all records that begin with Insurance. The system would NOT return Fidelity Insurance.

•	*Insurance returns all records that end with Insurance including Fidelity Insurance.

•	Insurance returns all records that include the word Insurance, including Fidelity Insurance.