Administrators' overview > Procedure topic_2

Blocking/Enabling individuals

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Blocking is a useful temporary measure, for example, when organisational changes affect individual administrators/users.

Someone whose ID is blocked cannot log onto the system. Their incomplete bookings can only be accessed by other members of the same group. If the whole group is blocked, their incomplete bookings cannot be confirmed or tracked for the duration.

Before you start

1.You must be logged in as an administrator with permissions to amend the individual ID(s).

You can only block/enable individuals who belong to admin/user groups which were created by yourself or another administrator in your admin group.

2.Prior to blocking/enabling individual(s), we recommend that you send an email to inform all the affected  users/administrators that their access to SameDay online will be disabled from a given date and the reasons why. If possible, set expectations so that bookings can be made and confirmed before access is disabled.

Actions

1.To block/enable an administrator, select ADMIN > Login Management > View/Amend Administrator

OR

For a user, select ADMIN > Login Management > View/Amend User

2.Search for one individual at a time, and identify the ID that has to be blocked/enabled in the list of results.
3.Go to the Enabled/Blocked column and and check the status of the individual ID.
4.Click Block/Enable.

An administrator or user ID that is blocked cannot be amended.
5.Confirm the action when prompted.

Related topics

•Unlocking individuals