Two types of notifications can be sent by the system at key points during the booking cycle:

Bookers can define an email address and mobile number for email and SMS notifications sent from their default account (MY PROFILE > Sender Details and Defaults > New Booking Defaults).

The events which trigger the notifications are selected in the Booking screen and may include any of booking confirmation, item collection and item delivery.

Controlling notifications through group settings

Notification types are inherited as default account settings and may be modified by administrators through the group settings.

If the logged-in administrator has adequate permissions, the administrator can specify notification limits:

If an account already has a maximum value, an administrator can decrease the value through the admin/user group screens but not increase it.

The booker's group settings control whether or not a confirmatory email can be sent to confirm that any/all of these events have been completed (the system uses the email address entered by the booker/displayed in the Booking screen):

If an account already has a maximum value, an administrator can decrease the value through the admin/user group screens but not increase it.

The booker's group settings control whether or not a confirmatory SMS can be sent to confirm that any/all of these events have been completed (the system uses the email address entered by the booker/displayed in the Booking screen):